Welcome to Alde service locations

Need help with servicing, repairs or fitting? Our network of authorised service locations is ready to help you, regardless of whether you are travelling in North America or Europe.

Find your closest service location

More than 700 service locations throughout the world. Search and find your closest service location here.

Call us

Telephone number:

Opening hours
Monday – Friday 8 a.m. – 5 p.m.

Send email

We usually respond within 48 hours on working days.

Get in contact with us at Alde

If contacting us about an Alde system fitted in a caravan or motorhome, please include the make, model and model year.

Technical support may request your boiler model number and serial number. These can be obtained from the boiler’s technical data label or service card.

We do not sell direct to the public, but we have many resellers, and any caravan or motorhome accessory shop who can special order products for you.


  • If you do not select a recipient your email may not pass filters on the mail server.
  • It is a person’s own responsibility to read our privacy policy before deciding to contact us. By contacting us via our web site you will not be opted-in to any mailing list.

Contact us

Truma Sales & Service Centers and Truma Mobile Service Technicians

Truma Service centers are our service partner across USA.  Truma began building a best-in-class service network that now stretches across most of Europe and they are continuing that tradition in North America.

Truma Service Centers are now available and also offer mobile service. Service technicians support customers by selling and installing Alde products in addition to our quality Alde Certified Dealer network.

Truma Sales & Service Center- Florida


Truma Service Center
3928 Anchuca Dr.
Bays 13 & 14
Lakeland, FL 33811

Call to make an appointment

1-855-558-7862 ext. 1

Truma Sales & Service Center- Indiana


Truma Service Center
2800 Harman Dr
Elkhart, IN 46514

Call to make an appointment

1-855-558-7862 ext. 1

Truma Mobile Service Arizona, Southern California, Florida and Northern Indiana.

Call to make an appointment

1-855-558-7862 ext. 1