Need help with servicing, repairs or fitting? Our network of authorised service locations is ready to help you, regardless of whether you are travelling in North America or Europe.
More than 700 service locations throughout the world. Search and find your closest service location here.
We usually respond within 48 hours on working days.
If contacting us about an Alde system fitted in a caravan or motorhome, please include the make, model and model year.
Technical support may request your boiler model number and serial number. These can be obtained from the boiler’s technical data label or service card.
We do not sell direct to the public, but we have many resellers, and any caravan or motorhome accessory shop who can special order products for you.
Truma Service centers are our service partner across USA. Truma began building a best-in-class service network that now stretches across most of Europe and they are continuing that tradition in North America.
Truma Service Centers are now available and also offer mobile service. Service technicians support customers by selling and installing Alde products in addition to our quality Alde Certified Dealer network.
All manuals are available to download or print under ”Manuals and documents ".
Would you like to find out more about any of our products or are you looking for a spare part for your boiler? Try here.